These Terms and Conditions govern your use of the www.bonnebouffe.co.uk site and your relationship with Abiker (Abiker, us, we). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for or use the www.bonnebouffe.co.uk site.
This web site is owned and operated by Abiker Limited (« we », « us », « our » or the « company »), a company registered in England under the n°04738199.
You are the customer and by submitting an order on this web site, you agree to the Terms and Conditions below.
« Goods » are the goods ordered by the customer using www.bonnebouffe.co.uk site.
« Price » means the total price of goods. Where applicable, the price does include Value Added Tax.
These Terms and Conditions will apply to any purchase made on www.bonnebouffe.co.uk site.
1. Use of the www.bonnebouffe.co.uk site
The www.bonnebouffe.co.uk site is provided to you free of charge for your personal use subject to these Terms and Conditions. By using the www.bonnebouffe.co.uk Site you agree to be bound by these Terms and Conditions.
All orders and purchases made on the www.bonnebouffe.co.uk site will also be governed by the specific Product Terms and Conditions
THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.
We may update these Terms and Conditions from time to time and any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the www.bonnebouffe.co.uk site.
The changes will apply to the use of the www.bonnebouffe.co.uk site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the www.bonnebouffe.co.uk site and the Online Stores.
If you continue to use the www.bonnebouffe.co.uk site after the date on which the change comes into effect, your use of the www.bonnebouffe.co.uk site indicates your agreement to be bound by the new Terms and Conditions.
To register with www.bonnebouffe.co.uk you must be over eighteen years of age.
You must ensure that the details provided by you on registration or at any time are correct and complete.Y
You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.
When you register to use the www.bonnebouffe.co.uk site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting our Customer Services (see below for contact details) immediately.
If Abiker has reason to believe that there is likely to be a breach of security or misuse of the www.bonnebouffe.co.uk site, we may require you to change your password or we may suspend your account.
4. Standard Coupon Terms and Conditions
4.1 Using Coupons
Coupons can only be used online at www.bonnebouffe.co.uk subject to these general terms and conditions, and any other specific conditions notified to you on the issue of a Coupon.
A Coupon is redeemed by entering its code at the appropriate point in the online purchase process. Redemption may be subject to you providing proof of entitlement to use the Coupon.
Your use of a Coupon indicates your agreement to be bound by these Coupon Terms and Conditions.
Abiker reserves the right to withdraw or cancel a Coupon for any reason at any time.
4.2 Distribution of Coupons
Coupons are, and remain at all times, the property of Abiker.
The right to use a Coupon is personal to the original recipient and may not be transferred. No Coupon may be copied, reproduced, distributed, or published directly or indirectly in any form or by any means for use by an entity other than the original recipient, or stored in a data retrieval system, without the prior written permission of Abiker.
Coupons distributed or circulated without the written approval of Abiker, for example on an Internet message board or on a “bargains” website, are not valid for use and may be refused or cancelled.
4.3 Permitted usage of Coupons
Unless expressly stated otherwise at the time of issue of the Coupon;
Each issued Coupon will be valid for use by a recipient only once,
Only one Coupon will be valid for use per customer or household, as the case may be, and,
A Coupon may not be used in conjunction with any other special offer or Coupon.
Coupons cannot be exchanged for cash or used to purchase gift-vouchers.
4.4 Excluded goods and services
Certain goods or services are excluded from all Coupon offers. From time to time other goods or services may be excluded and any such further exclusion will be notified to you along with the Coupon or through the www.bonnebouffe.co.uk website.
Coupons may be limited to redemption in respect of certain products or services or certain products or services may be excluded from the ambit of use of the Coupon, in which case notice will be given to you at the time of issue of the Coupon.
Excluded goods and services will not count towards any qualifying conditions for offers and will not benefit from any promotional discount.
Where an online offer states that a percentage discount will be given on a purchase, the cost of the qualifying purchases will be reduced by the stated discount percentage.
Supplementary charges such as delivery or postage & packing shall not be discounted unless specifically stated in the offer description.
4.5 Security and Fraud
When you use a Coupon you warrant to Abiker that you are the duly authorised recipient of the Coupon and that you are using it in good faith.
If you redeem, attempt to redeem or encourage the redemption of Coupons to obtain discounts to which you or a third party are not entitled you may be committing a civil or criminal offence.
If we reasonably believe that any Coupon is being used unlawfully or illegally we may reject or cancel any Coupon and you agree that you will have no claim against us in respect of any rejection or cancellation. Abiker reserves the right to take any further action it deems appropriate in such instances.
If we refuse a Coupon submitted as part of an order, for any reason, we will inform you before the order is dispatched to advise of the correct cost of the order and give you the opportunity to cancel the order.
4.6 Limitation of liability
At all times our acceptance of an order takes place on dispatch of the order, at which point the purchase contract will be made and you will be charged for your order.
All offers are subject to availability and while stocks last.
Abiker shall not be liable to any customer or household for any financial loss arising out of the refusal, cancellation or withdrawal of any Coupon or any failure or inability of a customer or household to use an e-Coupon for any reason.
We reserve the right to vary or terminate the operation of any Coupon at any time without notice.
The failure of Abiker to take any action in respect of a breach of these terms and conditions shall not constitute a waiver of their enforceability. Abiker reserves its rights in respect of these terms and conditions at all times.
Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price. Your statutory rights are not affected.
5. Excluded Services
The services provided by the www.bonnebouffe.co.uk site do not include the provision of computer or other necessary equipment to access the www.bonnebouffe.co.uk site. To use the www.bonnebouffe.co.uk site you will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.
6. Intellectual property
The content of the www.bonnebouffe.co.uk site is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the www.bonnebouffe.co.uk site on a computer screen, store such content in electronic form on disk or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices.
You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the www.bonnebouffe.co.uk site without written permission from Abiker.
No licence is granted to you in these Terms and Conditions to use any trade mark of Abiker or its affiliated companies including, without limitation, the trade marks ABIKER and BONNEBOUFFE.
You may not use the www.bonnebouffe.co.uk site for any of the following purposes:
– Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
– Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice
– Gaining unauthorised access to other computer systems
– Interfering with any other person’s use or enjoyment of the www.bonnebouffe.co.uk site
– Breaching any laws concerning the use of public telecommunications networks
– Interfering or disrupting networks or web sites connected to the www.bonnebouffe.co.uk site
– Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner
– Abiker reserves the right to refuse to post material on the www.bonnebouffe.co.uk site or to remove material already posted on the www.bonnebouffe.co.uk Site.
8. Availability of the www.bonnebouffe.co.uk site
Although Abiker aims to offer you the best service possible, Abiker makes no promise that the services at the www.bonnebouffe.co.uk site will meet your requirements.
Abiker cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to the Customer Services (see below for contact details) or by email at firstname.lastname@example.org and we will attempt to correct the fault as soon as we reasonably can.
Your access to the www.bonnebouffe.co.uk site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services.
Abiker will attempt to restore the service as soon as it reasonably can.
9. Abiker’s right to suspend or cancel your registration
Abiker may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.
You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the www.bonnebouffe.co.uk site.
The suspension or cancellation of your registration and your right to use the www.bonnebouffe.co.uk site shall not affect either party’s rights or liabilities.
10. Abiker’s liability
The www.bonnebouffe.co.uk site is provided by Abiker without any warranties or guarantees. You must bear the risks associated with the use of the Internet.
If Abiker is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.
We disclaim all liabilities in connection with the following:
– Incompatibility of the www.bonnebouffe.co.uk site with any of your equipment, software or telecommunications links
– Technical problems including errors or interruptions of the www.bonnebouffe.co.uk site
– Unsuitability, unreliability or inaccuracy of the www.bonnebouffe.co.uk site
– Inadequacy of the www.bonnebouffe.co.uk site to meet your requirements
To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the www.bonnebouffe.co.uk site.
Nothing in this paragraph applies to Abiker’s liability in respect of products sold through the Online Store.
Nothing in these Terms and Conditions shall exclude Abiker’s liability for personal injury or death caused by its negligence.
Our acceptance of an order takes place on dispatch of the order, at which point the purchase contract will be made and you will be charged for your order.
The price of the goods will be as quoted on the web site at the time you confirm your order (usually by clicking the “checkout” button) subject only to any inadvertent technical error for which we will not be liable.
If you subsequently amend your order to add items, the prices charged will be those applicable to the new item(s) at the time that the amended order is confirmed.
Where a substitute item is offered in place of an item ordered, the price charged for that substitute item (if accepted) will be the price applicable at the time the item is substituted
All prices are expressed inclusive of any VAT payable unless otherwise stated.
The price of the items does not include the Delivery charge which will be charged at the rates applicable. It will be displayed in the ‘Shipping Policy’ section of the web site.
If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. Please note that we will attempt to deliver substitute lines, should selected lines be unavailable, unless you request us not to do so.
We may limit the quantities of goods (particularly goods on special offer) supplied to any one customer if in our opinion the quantity ordered jeopardises availability for other customers. For example, if you were to make an order of 10 Cases of water which would use up all of our stock, we may only deliver 5 Cases.
There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between you and us, and you will be charged for the goods.
Delivery will be made to the address specified by you on the completed order form.
Please note that we deliver goods only to specified regions within the United Kingdom . To check that the online Grocery service delivers to your area, please check on the shipping policy page.
Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.
Should you fail to be present for your delivery we are entitled to charge you in full for an amount equal to the price of perishable items contained in your order and the cost of delivery.
15. Returns of non-perishable items
We guarantee the quality of our goods. You must inspect the goods and notify us promptly in writing, by phoning our call centre or by an E-Mail.
We will promptly and fully refund the price of any goods that do not meet with your reasonable satisfaction or arrange for the delivery of replacement goods, provided that you notify us within 7 days of delivery of the goods.
We will arrange with you for the goods to be returned to us.
Your statutory rights are not affected.
16. Returns of perishable items
We do not accept the returns of perishable goods unless they are faulty. You must inspect the goods and notify us promptly in writing, by phoning our call centre or by an E-Mail.
We will promptly and fully refund the price of any faulty goods or arrange for the delivery of replacement goods, provided that you notify us within 7 days of delivery of the goods.
Your statutory rights are not affected.
You can cancel or change any of your current orders up until 5pm 2 working days before delivery. You can do this using the “Contact” page on the www.bonnebouffe.co.uk site, or emailing us at email@example.com
You can pay by any MasterCard or Visa credit card, Maestro or Delta debit card. Your credit/debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure.
Authority for payment must be given at the time of placing your order.
Our liability to you in connection with any order will not exceed the total price charged for the relevant items.
We accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology. This means you cannot inadvertently place an order through an unsecured connection.
19. Privacy & Personal Data use
When you register with us, we will ask you to provide us with some personal information:
– Your email address. We will use it to send you confirmation of your order and we might use it in order to contact you about your order or your delivery.
– Your name and full address will be used to identify and locate you at the time of the delivery.
– Your telephone number and/or mobile phone number will be used to give you information about your delivery slot, your order or your delivery.
We will keep record of these information so you don’t need to re-enter them every time you want to place an order on this web site. We will also keep record of your purchases on our website which means that if you want to order the same goods, you can use one of your previous orders and do not have to re-enter each good.
We will not store your payment details on our website. Payment is processed through XXXXXXXXX and you will receive a payment notification from XXXXXXXXX at the time of your order. You will have to enter your payment details for every order you place on our website.
The information you provide to us are confidential and protected in the UK by the Data Protection Act and the General Data Protection Regulation. We do not obtain information about you from any third party. We only keep them to process your orders, deliver your goods and keep you informed of new prices or products. These information are kept secure in our own private server. We do not sell or rent these information to any third party.
You will be able to see and amend the information you have provided to us at any time by visiting the “My Account” page on this website.
If you wish to withdraw your personal information from our database, you can email firstname.lastname@example.org and we will proceed to the removal. It does mean that you will not be able to place an order any more on our site unless you create un new user profile.
A cookie is a small text file containing information which can be placed on your computer’s hard drive.
You will be able to visit our website without providing any personal information. However if you wish to order on line, you will have to register.
In any case, cookies will not store personal information about you.
21. Applicable Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.
If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.
You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.
If you breach these Terms and Conditions and Abiker ignores this, Abiker will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.
Abiker shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.
A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.
The www.bonnebouffe.co.uk site is owned and operated by Abiker Limited a company registered in England and Wales whose registered office is at
Unit 19 Grove Business Park
Henwood Industrial Estate
Kent TN24 8AB
If you have any queries please contact Customer Services at :
Unit 19 Grove Business Park
Henwood Industrial Estate
Kent TN24 8AB
Company Registration No: 04738199
VAT No: 810 380 468